Big Fitt Shipping & Handling Policy
At Big Fitt, we aim to provide a seamless experience from order placement to delivery. Please review our shipping and return policies:
Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Time
Handling & Product Safety
- All products are securely packaged to ensure they reach you in perfect condition.
- Shipping only occurs on business days (Monday-Friday).
Payment upon Delivery
- The product price and the PKR 200 standard shipping fee must be paid directly to the delivery person.
Returns Policy
- You can return a product by contacting us after the delivery.
- If you decide to return the product at the time of delivery, you must pay the PKR 200 delivery charge to the courier. This is compulsory.
- For a standard return after delivery, customers are responsible for paying the return shipping charges.
- If there is a mistake on our part (wrong product, damaged item, etc.), we will take full responsibility. After reviewing proper proof (videos and photos), we will cover all costs, including return shipping charges.
Customs, Duties, and Taxes
- Shipping charges within Pakistan include all relevant taxes. For international orders, customs duties may apply and are the customer's responsibility.
Order Tracking
- Once your order is shipped, you will receive an email with a tracking number for real-time updates on your delivery.
Contact Us
For any questions or issues regarding shipping or returns, please reach out to our support team at [insert contact email].