Privacy Policy

At Big Fitt, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide directly to us when you:

Create an account
Make a purchase
Subscribe to our newsletter
Contact us for customer service
Interact with us on social media

The types of personal information we may collect include:

Name
Email address
Shipping and billing address
Payment information
Phone number
Order details
Any other information you choose to provide

We also collect non-personal information automatically when you visit our website, such as:

IP address
Browser type
Device information
Pages viewed
Time spent on our website

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order status
Provide customer support
Send promotional offers and updates (with your consent)
Improve and optimize our website and services
Analyze website performance and customer behavior
Detect and prevent fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service providers who help us operate our website and fulfill your orders (e.g., payment processors, shipping companies)
Business partners for marketing purposes, only if you have provided consent
Legal authorities if required by law or to protect our rights

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include using secure payment gateways, encryption, and limiting access to your data to authorized personnel only.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

Remember your preferences
Keep track of items in your shopping cart
Analyze website traffic and usage patterns

You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-out: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at the email address provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date at the top.